Manufacturer recall number

Ford recall 16E-020

Q: Is 16E-020 the same recall as 16V350000?

Yes. 16E-020 is Ford’s own number for it; 16V350000 is NHTSA’s. One recall, two references.

Ford calls it 16E-020. NHTSA filed it as campaign 16V350000 on May 24, 2016: equipment adaptive/mobility on the 2006–2015 Ford E-250 and 2 other Ford models, 2 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 16V350000 →Check a VIN at NHTSA Ford’s own VIN lookup →

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
16V350000	2006–2015 Ford E-250 and 2 other Ford models	Equipment Adaptive/Mobility	May 24, 2016	2	high

Problem New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position. Risk If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury. Fix New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

The manufacturer’s own words as filed for 16V350000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 16E-020 is the number Ford assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 16V350000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →Ford’s own VIN lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is 16E-020 the same recall as 16V350000?

Yes. 16E-020 is Ford’s own number for it; 16V350000 is NHTSA’s. One recall, two references.

Which vehicles does 16E-020 cover?

2006–2015 Ford E-250 and 2 other Ford models, 2 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 16E-020 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.