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Manufacturer recall number

Fccc recall FL970

Fccc calls it FL970. NHTSA filed it as campaign 23V238000 on Apr 4, 2023: steering on the 2022–2023 Fccc, Freightliner, Thomas Built Buses and Western Star, 306 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V2380002022–2023 Fccc, Freightliner, Thomas Built Buses and Western StarSteeringApr 4, 2023306high
Problem Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach. Risk A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash. Fix DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

The manufacturer’s own words as filed for 23V238000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL970 is the number Fccc assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V238000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL970 the same recall as 23V238000?

Yes. FL970 is Fccc’s own number for it; 23V238000 is NHTSA’s. One recall, two references.

Which vehicles does FL970 cover?

2022–2023 Fccc, Freightliner, Thomas Built Buses and Western Star, 306 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL970 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.