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Manufacturer recall number

Entegra recall 9903611

Entegra calls it 9903611. NHTSA filed it as campaign 24V577000 on Aug 1, 2024: electrical system on the 2024–2025 Entegra Anthem and 4 other Entegra models, 125 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V5770002024–2025 Entegra Anthem and 4 other Entegra modelsElectrical SystemAug 1, 2024125critical
Problem Jayco, Inc. (Jayco) is recalling certain 2024-2025 Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The battery cables may not be the correct size, in the correct location, or they may be improperly tightened, which can cause an electrical short or allow the cables to overheat. Risk An electrical short or overheating of the battery cables increases the risk of a fire. Fix Dealers will inspect the battery cables, and repair or replace them as necessary, free of charge. Owner notification letters are expected to be mailed August 30, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903611.

The manufacturer’s own words as filed for 24V577000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9903611 is the number Entegra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V577000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9903611 the same recall as 24V577000?

Yes. 9903611 is Entegra’s own number for it; 24V577000 is NHTSA’s. One recall, two references.

Which vehicles does 9903611 cover?

2024–2025 Entegra Anthem and 4 other Entegra models, 125 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9903611 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.