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Manufacturer recall number

Entegra recall 9903607

Entegra calls it 9903607. NHTSA filed it as campaign 24V309000 on May 1, 2024: forward collision avoidance on the 2023–2025 Entegra Aspire, 137 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V3090002023–2025 Entegra AspireForward Collision AvoidanceMay 1, 2024137high
Problem Jayco, Inc. (Jayco) is recalling certain 2023-2025 Entegra Aspire Class A motorhomes. The camera control module may have been installed upside down and flush to the floor, which can allow it to overheat and prevent the camera image from displaying. Risk A camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Fix Dealers will replace the camera control module, install two brackets, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903607.

The manufacturer’s own words as filed for 24V309000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9903607 is the number Entegra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V309000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9903607 the same recall as 24V309000?

Yes. 9903607 is Entegra’s own number for it; 24V309000 is NHTSA’s. One recall, two references.

Which vehicles does 9903607 cover?

2023–2025 Entegra Aspire, 137 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9903607 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.