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Manufacturer recall number

Entegra recall 9903603

Entegra calls it 9903603. NHTSA filed it as campaign 24V160000 on Feb 29, 2024: electrical system on the 2021–2024 Entegra and Jayco, 1,342 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V1600002021–2024 Entegra and JaycoElectrical SystemFeb 29, 20241,342critical
Problem Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position. Risk Relays that are stuck in the closed position increase the risk of a fire during battery charging. Fix Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.

The manufacturer’s own words as filed for 24V160000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9903603 is the number Entegra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V160000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9903603 the same recall as 24V160000?

Yes. 9903603 is Entegra’s own number for it; 24V160000 is NHTSA’s. One recall, two references.

Which vehicles does 9903603 cover?

2021–2024 Entegra and Jayco, 1,342 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9903603 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.