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HomeRecalls Entegra 9903601
Manufacturer recall number

Entegra recall 9903601

Entegra calls it 9903601. NHTSA filed it as campaign 24V055000 on Jan 31, 2024: equipment on the 2023 Entegra and Jayco, 98 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V0550002023 Entegra and JaycoEquipmentJan 31, 202498high
Problem Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit. Risk An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash. Fix Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.

The manufacturer’s own words as filed for 24V055000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9903601 is the number Entegra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V055000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9903601 the same recall as 24V055000?

Yes. 9903601 is Entegra’s own number for it; 24V055000 is NHTSA’s. One recall, two references.

Which vehicles does 9903601 cover?

2023 Entegra and Jayco, 98 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9903601 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.