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Manufacturer recall number

Entegra recall 9903565

Entegra calls it 9903565. NHTSA filed it as campaign 21V180000 on Mar 16, 2021: equipment on the 2021 Entegra and Jayco, 29 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V1800002021 Entegra and JaycoEquipmentMar 16, 202129critical
Problem Jayco, Inc. (Jayco) is recalling certain 2021 Jayco Embark, and Entegra Reatta Class A Motorhomes. The LP furnace hose may be routed incorrectly, which could restrict the gas flow, or cause chafing against surrounding components, resulting in a gas leak. Risk A gas leak in the presence of an ignition source can increase the risk of fire or explosion. Fix Jayco will notify owners, and dealers will remove the existing LP line, and install a new extended gas manifold, free of charge. The recall began March 29, 2021. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903565.

The manufacturer’s own words as filed for 21V180000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9903565 is the number Entegra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V180000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9903565 the same recall as 21V180000?

Yes. 9903565 is Entegra’s own number for it; 21V180000 is NHTSA’s. One recall, two references.

Which vehicles does 9903565 cover?

2021 Entegra and Jayco, 29 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9903565 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.