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Manufacturer recall number

Entegra recall 9903409

Entegra calls it 9903409. NHTSA filed it as campaign 18V688000 on Oct 2, 2018: equipment on the 2019 Entegra Anthem and 3 other Entegra models, 95 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
18V6880002019 Entegra Anthem and 3 other Entegra modelsEquipmentOct 2, 201895high
Problem Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit. Risk If the door opens during transit, it can increase the risk of injury or a crash. Fix Entegra has notified owners, and dealers will adjust the door latch rod, free of charge. The recall began October 15, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903409.

The manufacturer’s own words as filed for 18V688000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9903409 is the number Entegra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 18V688000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9903409 the same recall as 18V688000?

Yes. 9903409 is Entegra’s own number for it; 18V688000 is NHTSA’s. One recall, two references.

Which vehicles does 9903409 cover?

2019 Entegra Anthem and 3 other Entegra models, 95 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9903409 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.