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Manufacturer recall number

Entegra recall 9903407

Entegra calls it 9903407. NHTSA filed it as campaign 18V571000 on Aug 29, 2018: suspension on the 2018 Entegra Redundant Odyssey, 36 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
18V5710002018 Entegra Redundant OdysseySuspensionAug 29, 201836critical
Problem Entegra Coach (Entegra) is recalling certain 2018 Entegra Odyssey vehicles. The leveling system hydraulic hoses may become damaged due to their location, resulting in a hydraulic fluid leak. Risk The leaking hydraulic fluid leak may spray onto the exhaust system, increasing the risk of a fire. Fix Entegra has notified owners, and dealers will inspect the location of hoses and replace any damaged hoses, free of charge. The recall began on September 13, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903407.

The manufacturer’s own words as filed for 18V571000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9903407 is the number Entegra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 18V571000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9903407 the same recall as 18V571000?

Yes. 9903407 is Entegra’s own number for it; 18V571000 is NHTSA’s. One recall, two references.

Which vehicles does 9903407 cover?

2018 Entegra Redundant Odyssey, 36 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9903407 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.