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Manufacturer recall number

Entegra recall 9903378

Entegra calls it 9903378. NHTSA filed it as campaign 18V298000 on May 4, 2018: visibility on the 2019 Entegra Emblem and 1 other Entegra model, 109 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
18V2980002019 Entegra Emblem and 1 other Entegra modelVisibilityMay 4, 2018109high
Problem Entegra Coach (Entegra) is recalling certain 2019 Vision and Emblem motorhomes. The windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems." Risk Failure of the windshield wiper system can decrease the driver's visibility, increasing the risk of a crash. Fix Entegra will notify owners, and dealers will replace the wiper module with a new relay pack, free of charge. The recall began on June 29, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903378.

The manufacturer’s own words as filed for 18V298000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9903378 is the number Entegra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 18V298000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9903378 the same recall as 18V298000?

Yes. 9903378 is Entegra’s own number for it; 18V298000 is NHTSA’s. One recall, two references.

Which vehicles does 9903378 cover?

2019 Entegra Emblem and 1 other Entegra model, 109 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9903378 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.