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HomeRecalls East TO West 500-1644
Manufacturer recall number

East TO West recall 500-1644

East TO West calls it 500-1644. NHTSA filed it as campaign 23V375000 on May 26, 2023: equipment on the 2023 East TO West Della Terra and 1 other East TO West model, 258 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V3750002023 East TO West Della Terra and 1 other East TO West modelEquipmentMay 26, 2023258critical
Problem Forest River, Inc. (Forest River) is recalling certain 2023 East to West Della Terra and East to West Silver Lake travel trailers. The furnace may have been installed incorrectly, causing the cold air return to invert the cooktop flame and resulting in a gas leak inside the cabin. Risk A gas leak in the presence of an ignition source increases the risk of a fire. Fix Dealers will pull out the furnace as intended to allow for proper cold air return, free of charge. Owner notification letters were mailed June 16, 2023. Owners may contact Forest River customer service at 1-574-264-6664. Forest River's number for this recall is 500-1644.

The manufacturer’s own words as filed for 23V375000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 500-1644 is the number East TO West assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V375000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 500-1644 the same recall as 23V375000?

Yes. 500-1644 is East TO West’s own number for it; 23V375000 is NHTSA’s. One recall, two references.

Which vehicles does 500-1644 cover?

2023 East TO West Della Terra and 1 other East TO West model, 258 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 500-1644 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.