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HomeRecalls East TO West 500-1265
Manufacturer recall number

East TO West recall 500-1265

East TO West calls it 500-1265. NHTSA filed it as campaign 20V754000 on Dec 7, 2020: equipment on the 2021 East TO West Della Terra and 1 other East TO West model, 115 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V7540002021 East TO West Della Terra and 1 other East TO West modelEquipmentDec 7, 2020115critical
Problem Forest River, Inc. (Forest River) is recalling certain 2021 East to West Della Tera and Silver Lake recreational trailers. The outdoor grill may be able to be stowed away while the propane hose is still attached and while the burners are on. Risk A grill that is stowed with the propane hose attached and the burner on can increase the risk of a fire. Fix Forest River will notify owners, and to prevent the condition from occurring, dealers will move the propane hose connection to the edge of the drawer slide in the outside kitchen, free of charge. The recall began January 14, 2021. Owners may contact Forest River customer service at 1-574-264-6664. Forest River's number for this recall is 500-1265.

The manufacturer’s own words as filed for 20V754000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 500-1265 is the number East TO West assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V754000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 500-1265 the same recall as 20V754000?

Yes. 500-1265 is East TO West’s own number for it; 20V754000 is NHTSA’s. One recall, two references.

Which vehicles does 500-1265 cover?

2021 East TO West Della Terra and 1 other East TO West model, 115 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 500-1265 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.