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Manufacturer recall number

East TO West recall 500-1112

East TO West calls it 500-1112. NHTSA filed it as campaign 19V774000 on Oct 28, 2019: equipment on the 2020 East TO West Della Terra and 1 other East TO West model, 27 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V7740002020 East TO West Della Terra and 1 other East TO West modelEquipmentOct 28, 201927moderate
Problem Forest River, Inc. is recalling certain 2020 East to West Delta Terra (model 312BH) and East to West Silver Lake (model 31KBH) recreational trailers. The overhead bunk fasteners may not be properly secured to the backer board of the bunk. Risk If the fasteners are not properly secured, the bunk may fall, increasing the risk of an injury. Fix Forest River has notified owners, and dealers will properly secure the bunk to the backer, free of charge. The recall began November 1, 2019. Owners may contact Forest River customer service at 1-574-264-6664. Forest River's number for this recall is 500-1112.

The manufacturer’s own words as filed for 19V774000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 500-1112 is the number East TO West assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V774000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 500-1112 the same recall as 19V774000?

Yes. 500-1112 is East TO West’s own number for it; 19V774000 is NHTSA’s. One recall, two references.

Which vehicles does 500-1112 cover?

2020 East TO West Della Terra and 1 other East TO West model, 27 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 500-1112 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.