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HomeRecalls Ducati SRV-RCL-23-005
Manufacturer recall number

Ducati recall SRV-RCL-23-005

Ducati calls it SRV-RCL-23-005. NHTSA filed it as campaign 23V820000 on Dec 6, 2023: seats on the 2016–2023 Ducati Xdiavel S and 1 other Ducati model, 2,906 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V8200002016–2023 Ducati Xdiavel S and 1 other Ducati modelSeatsDec 6, 20232,906high
Problem Ducati North America (Ducati) is recalling certain 2016-2023 XDiavel S and XDiavel STD motorcycles. The passenger backrest may break if it is installed incorrectly or used incorrectly by the passenger. Risk A broken passenger backrest may result in the passenger falling off the motorcycle, increasing the risk of injury. Fix Dealers will inspect the passenger backrest installation, tighten the screws as necessary, and also apply a warning sticker on the component, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-23-005.

The manufacturer’s own words as filed for 23V820000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SRV-RCL-23-005 is the number Ducati assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V820000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SRV-RCL-23-005 the same recall as 23V820000?

Yes. SRV-RCL-23-005 is Ducati’s own number for it; 23V820000 is NHTSA’s. One recall, two references.

Which vehicles does SRV-RCL-23-005 cover?

2016–2023 Ducati Xdiavel S and 1 other Ducati model, 2,906 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SRV-RCL-23-005 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.