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HomeRecalls Ducati SRV-RCL-23-004
Manufacturer recall number

Ducati recall SRV-RCL-23-004

Ducati calls it SRV-RCL-23-004. NHTSA filed it as campaign 23V620000 on Sep 6, 2023: structure on the 2018–2020 Ducati Xdiavel and 1 other Ducati model, 842 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V6200002018–2020 Ducati Xdiavel and 1 other Ducati modelStructureSep 6, 2023842high
Problem Ducati North America (Ducati) is recalling certain 2018-2020 XDiavel S and XDiavel Standard motorcycles. The side stand bracket may fail, causing the side stand to open while riding and resulting in an unexpected engine shutdown. Risk Unexpected engine shutdown while riding can increase the risk of a crash or injury. Fix Dealers will install a new side stand bracket, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-23-004.

The manufacturer’s own words as filed for 23V620000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SRV-RCL-23-004 is the number Ducati assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V620000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SRV-RCL-23-004 the same recall as 23V620000?

Yes. SRV-RCL-23-004 is Ducati’s own number for it; 23V620000 is NHTSA’s. One recall, two references.

Which vehicles does SRV-RCL-23-004 cover?

2018–2020 Ducati Xdiavel and 1 other Ducati model, 842 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SRV-RCL-23-004 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.