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Manufacturer recall number

Demers recall Cushion

Demers calls it Cushion. NHTSA filed it as campaign 25V327000 on May 20, 2025: equipment on the 2016–2024 Demers and Demers Ambulances, 370 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
25V3270002016–2024 Demers and Demers AmbulancesEquipmentMay 20, 2025370high
Problem Braun Ambulances (Braun Ambulances) is recalling certain 2016-2018 Demers MXP150E, MX164E, 2016-2024 Transit TSE, 2024 Transit TXE, and 2018- 2020 Demers Ambulances vehicles. The cushion equipment storage may not have been properly installed, resulting in unsecured equipment. Risk Items that detach during transit increase the risk of injury. Fix Dealers will replace the cushion assembly, free of charge. Owner notification letters are expected to be mailed July 18, 2025. Owners may contact Braun Ambulances customer service at 1-877-344-9990. Braun Ambulances number for this recall is Cushion.

The manufacturer’s own words as filed for 25V327000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. Cushion is the number Demers assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 25V327000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is Cushion the same recall as 25V327000?

Yes. Cushion is Demers’s own number for it; 25V327000 is NHTSA’s. One recall, two references.

Which vehicles does Cushion cover?

2016–2024 Demers and Demers Ambulances, 370 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the Cushion repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.