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Manufacturer recall number

Custom Fire recall 21V-252

Custom Fire calls it 21V-252. NHTSA filed it as campaign 21V618000 on Aug 6, 2021: steering on the 2019–2021 Custom Fire Spartan Gladiator and 1 other Custom Fire model, 8 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V6180002019–2021 Custom Fire Spartan Gladiator and 1 other Custom Fire modelSteeringAug 6, 20218critical
Problem Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2019-2021 Spartan Gladiator and Metrostar emergency vehicles. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist. Risk A loss of power steering assist may increase the risk of a crash. Fix Spartan will remove and replace the power steering pump, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Fire's customer service at 1-715-294-2555.

The manufacturer’s own words as filed for 21V618000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 21V-252 is the number Custom Fire assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V618000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 21V-252 the same recall as 21V618000?

Yes. 21V-252 is Custom Fire’s own number for it; 21V618000 is NHTSA’s. One recall, two references.

Which vehicles does 21V-252 cover?

2019–2021 Custom Fire Spartan Gladiator and 1 other Custom Fire model, 8 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 21V-252 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.