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Manufacturer recall number

Crossroads recall 19-355

Crossroads calls it 19-355. NHTSA filed it as campaign 19V440000 on Jun 11, 2019: equipment on the 2020 Crossroads Cruiser, 54 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V4400002020 Crossroads CruiserEquipmentJun 11, 201954high
Problem Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing. Risk If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, increases the risk of injury. Fix Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-355.

The manufacturer’s own words as filed for 19V440000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 19-355 is the number Crossroads assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V440000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 19-355 the same recall as 19V440000?

Yes. 19-355 is Crossroads’s own number for it; 19V440000 is NHTSA’s. One recall, two references.

Which vehicles does 19-355 cover?

2020 Crossroads Cruiser, 54 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 19-355 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.