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Manufacturer recall number

Crossroads recall 18-335

Crossroads calls it 18-335. NHTSA filed it as campaign 18V767000 on Oct 31, 2018: equipment on the 2019 Crossroads Cruiser, 7 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
18V7670002019 Crossroads CruiserEquipmentOct 31, 20187high
Problem Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser recreational trailers with the water heater installed under the slide out. The exhaust location for the water heater may result in carbon monoxide or propane gas entering the living quarters. Risk If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury. Fix The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-335.

The manufacturer’s own words as filed for 18V767000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 18-335 is the number Crossroads assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 18V767000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 18-335 the same recall as 18V767000?

Yes. 18-335 is Crossroads’s own number for it; 18V767000 is NHTSA’s. One recall, two references.

Which vehicles does 18-335 cover?

2019 Crossroads Cruiser, 7 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 18-335 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.