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Manufacturer recall number

Crossroads recall 17-284

Crossroads calls it 17-284. NHTSA filed it as campaign 17V281000 on Apr 27, 2017: equipment on the 2017 Crossroads Volante, 29 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V2810002017 Crossroads VolanteEquipmentApr 27, 201729moderate
Problem Keystone RV Company (Keystone) is recalling certain 2017 CrossRoads Volante trailers, model 310BH. The rear upper bunk may not be properly supported. Risk Without the proper supports, the bunk may fall when it is occupied, increasing the risk of injury. Fix Keystone will notify owners, and dealers will add screws through the bunk supports into the wall studs, free of charge. The recall began on May 10, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-284.

The manufacturer’s own words as filed for 17V281000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 17-284 is the number Crossroads assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V281000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 17-284 the same recall as 17V281000?

Yes. 17-284 is Crossroads’s own number for it; 17V281000 is NHTSA’s. One recall, two references.

Which vehicles does 17-284 cover?

2017 Crossroads Volante, 29 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 17-284 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.