Crossroads recall 16-254

Q: Is 16-254 the same recall as 16V409000?

Yes. 16-254 is Crossroads’s own number for it; 16V409000 is NHTSA’s. One recall, two references.

Crossroads calls it 16-254. NHTSA filed it as campaign 16V409000 on Jun 8, 2016: equipment on the 2016–2017 Crossroads Hill Country and 1 other Crossroads model, 114 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 16V409000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
16V409000	2016–2017 Crossroads Hill Country and 1 other Crossroads model	Equipment	Jun 8, 2016	114	critical

Problem DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016-2017 Hill Country and Sunset Trail recreational trailers manufactured May 13, 2015, to April 18, 2016 and equipped with an outside kitchen compartment. In the affected trailers, the inside range burners may be extinguished unintentionally when the outside kitchen compartment door is opened. Risk With the burners extinguished, the propane may continue to flow, creating a build up of propane gas, which in the presence of an ignition source, can increase the risk of a fire and/or explosion. Fix Crossroads has notified owners, and dealers will install a piece of trim to cover the air gap behind the inside range to the outside kitchen, free of charge. The recall began on June 9, 2016. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroad's number for this recall is 16-254.

The manufacturer’s own words as filed for 16V409000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 16-254 is the number Crossroads assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 16V409000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is 16-254 the same recall as 16V409000?

Yes. 16-254 is Crossroads’s own number for it; 16V409000 is NHTSA’s. One recall, two references.

Which vehicles does 16-254 cover?

2016–2017 Crossroads Hill Country and 1 other Crossroads model, 114 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 16-254 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.