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Manufacturer recall number

Collins recall 19e-010

Collins calls it 19e-010. NHTSA filed it as campaign 19V211000 on Mar 19, 2019: seats on the 2015–2019 Collins DE416 and 8 other Collins models, 3,787 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V2110002015–2019 Collins DE416 and 8 other Collins modelsSeatsMar 19, 20193,787high
Problem Collins Bus Corporation (Collins Bus) is recalling certain 2015-2019 Midbus DH500, DH516, DH400, DE416, DE500, DE516, TH400, SH416, and SH400 school buses equipped with HSM 39-INCH FB11 restraining barriers. In a hard braking situation or vehicle crash event, the barrier may not properly restrain an unbelted seat occupant. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection." Risk Failure to properly restrain an unbelted seat occupant can increase the risk of injury. Fix Collins will notify owners, and HSM dealers will reinforce the barrier frame, free of charge. The recall began April 12, 2019. Owners may contact Collins customer service at 1-800-533-1850, extension 424. Collins' number for this recall is 19E-010.

The manufacturer’s own words as filed for 19V211000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 19e-010 is the number Collins assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V211000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 19e-010 the same recall as 19V211000?

Yes. 19e-010 is Collins’s own number for it; 19V211000 is NHTSA’s. One recall, two references.

Which vehicles does 19e-010 cover?

2015–2019 Collins DE416 and 8 other Collins models, 3,787 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 19e-010 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.