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Manufacturer recall number

Chrysler recall VE2

Chrysler calls it VE2. NHTSA filed it as campaign 19V886000 on Dec 12, 2019: equipment on the 2018–2019 Chrysler Pacifica, 20,441 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V8860002018–2019 Chrysler PacificaEquipmentDec 12, 201920,441minor
Problem Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors." Risk The lingering rearview image can distract the driver, increasing the risk of a crash. Fix Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

The manufacturer’s own words as filed for 19V886000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. VE2 is the number Chrysler assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V886000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is VE2 the same recall as 19V886000?

Yes. VE2 is Chrysler’s own number for it; 19V886000 is NHTSA’s. One recall, two references.

Which vehicles does VE2 cover?

2018–2019 Chrysler Pacifica, 20,441 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the VE2 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.