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Manufacturer recall number

Chrysler recall 77A

Chrysler calls it 77A. NHTSA filed it as campaign 23V500000 on Jul 20, 2023: fuel system, gasoline on the 2023 Chrysler Pacifica, 967 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V5000002023 Chrysler PacificaFuel System, GasolineJul 20, 2023967critical
Problem Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak. Risk A fuel leak in the presence of an ignition source increases the risk of a fire. Fix Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

The manufacturer’s own words as filed for 23V500000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 77A is the number Chrysler assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V500000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 77A the same recall as 23V500000?

Yes. 77A is Chrysler’s own number for it; 23V500000 is NHTSA’s. One recall, two references.

Which vehicles does 77A cover?

2023 Chrysler Pacifica, 967 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 77A repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.