Chevrolet recall V2004

Q: Is V2004 the same recall as 20V554000?

Yes. V2004 is Chevrolet’s own number for it; 20V554000 is NHTSA’s. One recall, two references.

Chevrolet calls it V2004. NHTSA filed it as campaign 20V554000 on Sep 11, 2020: electrical system on the 2018–2021 Chevrolet and Isuzu, 4,352 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 20V554000 →Check a VIN at NHTSA Chevrolet’s own VIN lookup →

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
20V554000	2018–2021 Chevrolet and Isuzu	Electrical System	Sep 11, 2020	4,352	critical

Problem Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start. Risk If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire. Fix Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.

The manufacturer’s own words as filed for 20V554000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. V2004 is the number Chevrolet assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V554000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →Chevrolet’s own VIN lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is V2004 the same recall as 20V554000?

Yes. V2004 is Chevrolet’s own number for it; 20V554000 is NHTSA’s. One recall, two references.

Which vehicles does V2004 cover?

2018–2021 Chevrolet and Isuzu, 4,352 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the V2004 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.