Manufacturer recall number

Chevrolet recall 17399

Q: Is 17399 the same recall as 17V664000?

Yes. 17399 is Chevrolet’s own number for it; 17V664000 is NHTSA’s. One recall, two references.

Chevrolet calls it 17399. NHTSA filed it as campaign 17V664000 on Oct 19, 2017: fuel system, gasoline on the 2011–2015 Chevrolet and GMC, 35,292 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 17V664000 →Check a VIN at NHTSA Chevrolet’s own VIN lookup →

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
17V664000	2011–2015 Chevrolet and GMC	Fuel System, Gasoline	Oct 19, 2017	35,292	critical

Problem General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank. Risk If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire. Fix GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

The manufacturer’s own words as filed for 17V664000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 17399 is the number Chevrolet assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V664000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →Chevrolet’s own VIN lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is 17399 the same recall as 17V664000?

Yes. 17399 is Chevrolet’s own number for it; 17V664000 is NHTSA’s. One recall, two references.

Which vehicles does 17399 cover?

2011–2015 Chevrolet and GMC, 35,292 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 17399 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.