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Manufacturer recall number

Cadillac recall N212342780

Cadillac calls it N212342780. NHTSA filed it as campaign 21V611000 on Aug 5, 2021: air bags on the 2020–2022 Cadillac CT4 and 1 other Cadillac model, 34,157 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V6110002020–2022 Cadillac CT4 and 1 other Cadillac modelAir BagsAug 5, 202134,157high
Problem General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash. Risk Air bags that do not deploy properly can increase the risk of injury in a crash. Fix Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.

The manufacturer’s own words as filed for 21V611000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. N212342780 is the number Cadillac assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V611000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is N212342780 the same recall as 21V611000?

Yes. N212342780 is Cadillac’s own number for it; 21V611000 is NHTSA’s. One recall, two references.

Which vehicles does N212342780 cover?

2020–2022 Cadillac CT4 and 1 other Cadillac model, 34,157 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the N212342780 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.