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Manufacturer recall number

Cadillac recall N212340980

Cadillac calls it N212340980. NHTSA filed it as campaign 21V473000 on Jun 24, 2021: suspension on the 2016 Cadillac SRX, 380,498 vehicles potentially affected, under a do-not-drive advisory. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V4730002016 Cadillac SRXSuspensionJun 24, 2021380,498Do not drive
Problem General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link. Risk A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. Fix Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

The manufacturer’s own words as filed for 21V473000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. N212340980 is the number Cadillac assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V473000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is N212340980 the same recall as 21V473000?

Yes. N212340980 is Cadillac’s own number for it; 21V473000 is NHTSA’s. One recall, two references.

Which vehicles does N212340980 cover?

2016 Cadillac SRX, 380,498 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the N212340980 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.