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HomeRecallsAudi VW 72H8 / Audi 72H9
Manufacturer recall number

Audi recall VW 72H8 / Audi 72H9

Audi calls it VW 72H8 / Audi 72H9. NHTSA filed it as campaign 18V803000 on Nov 14, 2018: seats on the 2018 Audi and Volkswagen, 169 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
18V8030002018 Audi and VolkswagenSeatsNov 14, 2018169high
Problem Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame. Risk If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury. Fix Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).

The manufacturer’s own words as filed for 18V803000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. VW 72H8 / Audi 72H9 is the number Audi assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 18V803000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is VW 72H8 / Audi 72H9 the same recall as 18V803000?

Yes. VW 72H8 / Audi 72H9 is Audi’s own number for it; 18V803000 is NHTSA’s. One recall, two references.

Which vehicles does VW 72H8 / Audi 72H9 cover?

2018 Audi and Volkswagen, 169 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the VW 72H8 / Audi 72H9 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.