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Manufacturer recall number

Audi recall 38C7

Audi calls it 38C7. NHTSA filed it as campaign 20V272000 on May 13, 2020: power train on the 2020 Audi Q8, 531 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V2720002020 Audi Q8Power TrainMay 13, 2020531high
Problem Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi Q8 vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF). Risk If transmission fluid leaks while driving, the road surface may become slippery, increasing the risk of a crash. Fix Volkswagen will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began June 12, 2020. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 38C7.

The manufacturer’s own words as filed for 20V272000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 38C7 is the number Audi assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V272000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 38C7 the same recall as 20V272000?

Yes. 38C7 is Audi’s own number for it; 20V272000 is NHTSA’s. One recall, two references.

Which vehicles does 38C7 cover?

2020 Audi Q8, 531 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 38C7 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.