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Manufacturer recall number

Altec recall CSN 825

Altec calls it CSN 825. NHTSA filed it as campaign 21V464000 on Jun 18, 2021: equipment on the 2020–2021 Altec Aerial Device, 218 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V4640002020–2021 Altec Aerial DeviceEquipmentJun 18, 2021218moderate
Problem Altec Industries, Inc. (Altec) is recalling certain 2020-2021 AT200A, AT235, AT235P Aerial Devices. Bolts of insufficient strength may have been used to connect the pedestal and sub-base, which could cause the bolts to become overloaded. Risk Overloaded bolts can fail, causing the pedestal to separate and increasing the risk of injury or death. Fix Altec will issue remedy instructions to owners, to inspect the bolts, and replace any grade 5 bolts with grade 8 bolts, free of charge. Owner notification letters were mailed on July 22, 2021. Owners may contact Altec customer service at 1-800-462-5832. Altec's number for this recall is CSN 825.

The manufacturer’s own words as filed for 21V464000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CSN 825 is the number Altec assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V464000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CSN 825 the same recall as 21V464000?

Yes. CSN 825 is Altec’s own number for it; 21V464000 is NHTSA’s. One recall, two references.

Which vehicles does CSN 825 cover?

2020–2021 Altec Aerial Device, 218 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CSN 825 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.