Altec recall CSN 792

Q: Is CSN 792 the same recall as 21V012000?

Yes. CSN 792 is Altec’s own number for it; 21V012000 is NHTSA’s. One recall, two references.

Altec calls it CSN 792. NHTSA filed it as campaign 21V012000 on Jan 15, 2021: equipment on the 2016–2020 Altec Aerial Device, 213 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 21V012000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
21V012000	2016–2020 Altec Aerial Device	Equipment	Jan 15, 2021	213	moderate

Problem Altec Industries, Inc. (Altec) is recalling certain 2016-2020 DH-B Series, DH-E Series, and D3000-E digger derricks set up for combined use and equipped with radio remote upper controls. These units only have the derrick use capacity chart and do not have the combined use capacity chart. Risk The operator may not have access to the rated capacity information while they are operating the equipment in combined use, increasing the risk of an injury. Fix Altec will notify owners, and will require them to attach a capacity placard to the radio remote using a lanyard if it is missing, free of charge. The recall began on March 16, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 792.

The manufacturer’s own words as filed for 21V012000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CSN 792 is the number Altec assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V012000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is CSN 792 the same recall as 21V012000?

Yes. CSN 792 is Altec’s own number for it; 21V012000 is NHTSA’s. One recall, two references.

Which vehicles does CSN 792 cover?

2016–2020 Altec Aerial Device, 213 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CSN 792 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.