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Manufacturer recall number

Altec recall CSN 789

Altec calls it CSN 789. NHTSA filed it as campaign 20V777000 on Dec 11, 2020: equipment on the 2020 Altec Aerial Device, 183 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V7770002020 Altec Aerial DeviceEquipmentDec 11, 2020183high
Problem Altec Industries, Inc. (Altec) is recalling certain 2020 AN67-E100 articulating non-overcenter aerial device vehicles. The boom valve has a shuttle cartridge installed instead of a plug. Risk The valve not having a plug could result in unintended boom movement, increasing the risk of an injury. Fix Altec will notify owners and Parker Hannifan Corporation will provide a replacement plug, free of charge. The recall began February 8, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 789.

The manufacturer’s own words as filed for 20V777000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CSN 789 is the number Altec assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V777000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CSN 789 the same recall as 20V777000?

Yes. CSN 789 is Altec’s own number for it; 20V777000 is NHTSA’s. One recall, two references.

Which vehicles does CSN 789 cover?

2020 Altec Aerial Device, 183 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CSN 789 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.