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Manufacturer recall number

Altec recall CSN 787

Altec calls it CSN 787. NHTSA filed it as campaign 20V765000 on Dec 10, 2020: equipment on the 2018–2020 Altec Aerial Device and 1 other Altec model, 4,987 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V7650002018–2020 Altec Aerial Device and 1 other Altec modelEquipmentDec 10, 20204,987moderate
Problem Altec Industries, Inc. (Altec) is recalling certain 2018-2020 AA, AM, AN, A-Class, TA, DM, DL, DXXXX, DC, and DT digger derricks and aerial device vehicles equipped with a DC pump. A hydraulic check valve can have a snap ring failure resulting in the snap ring becoming lodged in a counterbalance or control valve allowing continued movement. Risk Unintended boom movement may result in potential injury and or property damage. Fix Altec will notify owners, and dealers will replace the valve's snap ring, free of charge. The recall began February 9, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 787.

The manufacturer’s own words as filed for 20V765000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CSN 787 is the number Altec assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V765000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CSN 787 the same recall as 20V765000?

Yes. CSN 787 is Altec’s own number for it; 20V765000 is NHTSA’s. One recall, two references.

Which vehicles does CSN 787 cover?

2018–2020 Altec Aerial Device and 1 other Altec model, 4,987 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CSN 787 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.