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Manufacturer recall number

Altec recall CSN 784

Altec calls it CSN 784. NHTSA filed it as campaign 20V708000 on Nov 17, 2020: suspension on the 2006–2020 Altec AH125 and 1 other Altec model, 13 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V7080002006–2020 Altec AH125 and 1 other Altec modelSuspensionNov 17, 202013high
Problem Altec Industries Inc. (Altec) is recalling certain 2006-2020 AH150 and AH125S Articulating Non-Overcenter Aerial Devices. The incorrect counterbalance valve may have been installed in the main lift cylinder. As a result, at certain boom positions the counterbalance valve will open due to the pressure in the cylinder exceeding the setting. Risk If one of the hoses between the cylinder and the external counterbalance valve manifold were to fail to hold pressure, the boom could unexpectedly lower, increasing the risk of an injury. Fix Altec will notify owners, and dealers will install the correct counterbalance valve if necessary, free of charge. The recall began January 11, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 784.

The manufacturer’s own words as filed for 20V708000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CSN 784 is the number Altec assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V708000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CSN 784 the same recall as 20V708000?

Yes. CSN 784 is Altec’s own number for it; 20V708000 is NHTSA’s. One recall, two references.

Which vehicles does CSN 784 cover?

2006–2020 Altec AH125 and 1 other Altec model, 13 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CSN 784 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.