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Manufacturer recall number

Altec recall CSN 778

Altec calls it CSN 778. NHTSA filed it as campaign 20V587000 on Sep 24, 2020: equipment on the 2019–2020 Altec Aerial Device and 1 other Altec model, 280 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V5870002019–2020 Altec Aerial Device and 1 other Altec modelEquipmentSep 24, 2020280moderate
Problem Altec Industries Inc. (Altec) is recalling certain 2019-2020 AA55, AM50, A77-T Aerial Devices and D2/3/4B, D3E, DHB, DHH and DHE Digger Derricks. The bolts that secure the pedestal to the turntable (with head marking 5252) may fail. Risk If the fasteners break, the pedestal may separate from the turntable, increasing the risk of injury or death. Fix Altec will notify owners, and dealers will provide replacement fasteners if necessary, free of charge. This recall began October 29, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 778.

The manufacturer’s own words as filed for 20V587000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CSN 778 is the number Altec assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V587000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CSN 778 the same recall as 20V587000?

Yes. CSN 778 is Altec’s own number for it; 20V587000 is NHTSA’s. One recall, two references.

Which vehicles does CSN 778 cover?

2019–2020 Altec Aerial Device and 1 other Altec model, 280 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CSN 778 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.