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Manufacturer recall number

Altec recall CSN 774

Altec calls it CSN 774. NHTSA filed it as campaign 20V502000 on Aug 25, 2020: engine and engine cooling on the 2015–2018 Altec Aerial Device, 17 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V5020002015–2018 Altec Aerial DeviceEngine And Engine CoolingAug 25, 202017moderate
Problem Altec Industries Inc. is recalling certain 2015-2018 LR7, ALB, AC18, AC23, and AC38 vehicles built on an International N9/N10 chassis. During an HC Desorb cycle, the vehicle's idle will rapidly rise causing an increase in pump flow. The increased pump flow can result in the moving speed of the boom changing. Risk The change in boom speed can result in unintended positioning of the boom, increasing the risk of injury. Fix Altec will notify owners, and dealers install an update that will reprogram the low idle preset to 850 RPM, free of charge. The recall began October 16, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 774.

The manufacturer’s own words as filed for 20V502000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CSN 774 is the number Altec assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V502000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CSN 774 the same recall as 20V502000?

Yes. CSN 774 is Altec’s own number for it; 20V502000 is NHTSA’s. One recall, two references.

Which vehicles does CSN 774 cover?

2015–2018 Altec Aerial Device, 17 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CSN 774 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.