Altec recall CSN 767
Altec calls it CSN 767. NHTSA filed it as campaign 20V401000 on Jul 10, 2020: equipment on the 2017–2020 Altec Aerial Device, 2,550 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.
What NHTSA has under this number
Source: 49 CFR Part 573 filings| NHTSA campaign | Vehicles | Component | Filed | Affected | Severity |
|---|---|---|---|---|---|
| 20V401000 | 2017–2020 Altec Aerial Device | Equipment | Jul 10, 2020 | 2,550 | critical |
The manufacturer’s own words as filed for 20V401000. Every model year it covers, the build window and the filed PDFs →
Two numbers, one recall
Every safety recall carries two identifiers. CSN 767 is the number Altec assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V401000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.
The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.
Check one specific vehicle
Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.
Common questions
Source: NHTSA, 49 CFR Part 573Is CSN 767 the same recall as 20V401000?
Yes. CSN 767 is Altec’s own number for it; 20V401000 is NHTSA’s. One recall, two references.
Which vehicles does CSN 767 cover?
2017–2020 Altec Aerial Device, 2,550 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.
Does the CSN 767 repair cost anything?
No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.