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Manufacturer recall number

Altec recall CSN 725

Altec calls it CSN 725. NHTSA filed it as campaign 19V508000 on Jul 2, 2019: equipment on the 2018–2019 Altec Aerial Device, 59 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V5080002018–2019 Altec Aerial DeviceEquipmentJul 2, 201959moderate
Problem Altec Industries Inc. (Altec) is recalling certain 2018-2019 AT37/41/48 and L37/42/44 Aerial Devices. The high strength fasteners used to secure the pedestal to the turntable may fail. Risk If the fasteners fail, the pedestal may separate from the turntable, increasing the risk of injury or death. Fix Altec will notify owners, and dealers will replace the fasteners, free of charge. The recall began August 22, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 725.

The manufacturer’s own words as filed for 19V508000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CSN 725 is the number Altec assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V508000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CSN 725 the same recall as 19V508000?

Yes. CSN 725 is Altec’s own number for it; 19V508000 is NHTSA’s. One recall, two references.

Which vehicles does CSN 725 cover?

2018–2019 Altec Aerial Device, 59 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CSN 725 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.