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Manufacturer recall number

Altec recall CSN 664

Altec calls it CSN 664. NHTSA filed it as campaign 17V560000 on Sep 11, 2017: equipment on the 2011–2017 Altec Aerial Device, 143 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V5600002011–2017 Altec Aerial DeviceEquipmentSep 11, 2017143moderate
Problem Altec Industries Inc. (Altec) is recalling certain 2011-2017 Altec LS63 Aerial Devices. The jib mast on these vehicles may bend under load. Risk The jib mast may bend and fail, increasing the risk of injury to those nearby. Fix Altec will notify owners and test the jib mast, replacing any that fail, free of charge. The recall began on October 13, 2017. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 664.

The manufacturer’s own words as filed for 17V560000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CSN 664 is the number Altec assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V560000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CSN 664 the same recall as 17V560000?

Yes. CSN 664 is Altec’s own number for it; 17V560000 is NHTSA’s. One recall, two references.

Which vehicles does CSN 664 cover?

2011–2017 Altec Aerial Device, 143 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CSN 664 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.