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Federal filingsHome›Recalls› 26V600000
NHTSA campaign 26V600000 · manufacturer recall SR26-84

2009–2025 Volvo Bus 9700: equipment recall

The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.

minor 1,236 vehicles affected FMVSS 217

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release." Risk The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury. Fix Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

Reported to NHTSA Sep 18, 2026 by Volvo Bus Corporation.

Which vehicles are covered

Source: NHTSA campaign 26V600000

Vehicles built Aug 27, 2008 to Nov 7, 2024 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2009 Volvo Bus 9700—
2010 Volvo Bus 9700—
2011 Volvo Bus 9700—
2012 Volvo Bus 9700—
2013 Volvo Bus 9700—
2014 Volvo Bus 9700—
2015 Volvo Bus 9700—
2016 Volvo Bus 9700—
2017 Volvo Bus 9700—
2018 Volvo Bus 9700—
2019 Volvo Bus 9700—
2020 Volvo Bus 9700—
2021 Volvo Bus 9700—
2022 Volvo Bus 9700—
2023 Volvo Bus 9700—
2024 Volvo Bus 9700—
2025 Volvo Bus 9700—

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 26V600000 · the manufacturer calls it SR26-84

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is SR26-84 the same recall as 26V600000?

Yes. SR26-84 is the number Volvo Bus Corporation uses for this campaign in its own paperwork and in the letter it sends owners. 26V600000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Aug 27, 2008 to Nov 7, 2024. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.