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NHTSA campaign 26V394000

2026–2027 Cadillac Vistiq: seats recall

A person, especially a child, may be trapped by a rear powered seatback, increasing their risk of injury.

moderate14,540 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
ProblemGeneral Motors, LLC (GM) is recalling certain 2026-2027 Cadillac Vistiq vehicles. When the power fold feature is activated, the third-row power seatback may fail to reverse when enountering a person.RiskA person, especially a child, may be trapped by a rear powered seatback, increasing their risk of injury.FixDealers will disable the third-row folding feature until parts are available. Once available, the seat module will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 6, 2026. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555780. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 18, 2026.

Reported to NHTSA Jun 18, 2026 by General Motors, LLC, owners notified Aug 6, 2026.

Which vehicles are covered

Source: NHTSA campaign 26V394000

Vehicles built Nov 12, 2024 to Apr 9, 2026 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2026 Cadillac VistiqLarge SUVD4
2027 Cadillac VistiqLarge SUVA1

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

The federal paperwork

Source: nhtsa.gov

Filed documents

  • Defect report PDF — The manufacturer's own filing to NHTSA describing the defect, the risk and the affected build range.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 26V394000 · the manufacturer calls it N262555780

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Nov 12, 2024 to Apr 9, 2026. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.