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NHTSA campaign 25V500000

2020–2023 Heil Side Loader Garbage Truck: electrical system recall

A battery rupture increases the risk of a fire.

critical Park outside 5 vehicles affected 100% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem The Heil Co. (Heil) is recalling certain 2020-2023 Side Loader garbage trucks. The battery support bracket may break and damage the battery case, possibly resulting in a battery rupture. Risk A battery rupture increases the risk of a fire. Fix Owners are advised to park outside and away from structures until the remedy is completed. Heil will replace the batteries, free of charge. Owner notification letters were mailed August 11, 2025. Owners may contact Heil customer service at 1-866-275-4345.

Reported to NHTSA Aug 4, 2025 by The Heil Co, owners notified Aug 11, 2025.

Which vehicles are covered

Source: NHTSA campaign 25V500000

Vehicles built Jan 1, 2022 to Dec 31, 2022 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2020 Heil Side Loader Garbage Truck
2021 Heil Side Loader Garbage Truck
2022 Heil Side Loader Garbage Truck
2023 Heil Side Loader Garbage Truck

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 100%

of the campaign

4 quarters into the six-quarter reporting window, and still climbing.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

  • Defect report PDF — The manufacturer's own filing to NHTSA describing the defect, the risk and the affected build range.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 25V500000

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

Common questions

Source: NHTSA, 49 CFR Part 573

What does this advisory mean?

Park outside means the vehicle can catch fire while parked and switched off, so it should be kept away from buildings and other vehicles until the repair is done. These are the two most serious things NHTSA can attach to a campaign, and both mean the risk exists while the vehicle is switched off.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jan 1, 2022 to Dec 31, 2022. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.