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NHTSA campaign 25V400000 · manufacturer recall CSN-3229

2018–2025 Altec AT Series and 4 other Altec models: electrical system recall

A damaged TCCM and disrupted chassis functions can result in a loss of handling and control or brake performance, increasing the risk of a crash.

high 965 vehicles affected 81% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Altec Industries, Inc. (Altec) is recalling certain 2020 TA Series, 2019 L Series Aerial Device, 2018-2025 Service Body, LS Series, and AT Series trucks. The Power Distribution Module (PDM 10) circuit may experience a voltage spike, which can damage the Transfer Case Control Module (TCCM) and disrupt chassis functions, including the PTO switch, rearview mirror, or rearview camera. Risk A damaged TCCM and disrupted chassis functions can result in a loss of handling and control or brake performance, increasing the risk of a crash. Fix Altec will install a diode to the ignition hot circuit, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3229.

Reported to NHTSA Jun 13, 2025 by Altec Industries, Inc, owners notified Aug 8, 2025.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A voltage spike that can damage the TCCM and disrupt chassis functions including braking performance represents a material reduction in vehicle control systems, though the hedged language ('can damage,' 'disrupt') and indirect failure path (PDM→TCCM→chassis functions) argue against critical.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

Which vehicles are covered

Source: NHTSA campaign 25V400000

Vehicles built Jan 12, 2018 to Jun 6, 2025 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2018 Altec AT Series—
2019 Altec AT Series—
2020 Altec AT Series—
2021 Altec AT Series—
2022 Altec AT Series—
2023 Altec AT Series—
2024 Altec AT Series—
2025 Altec AT Series—
2019 Altec L Series Aerial Device—
2018 Altec LS Series—
2019 Altec LS Series—
2020 Altec LS Series—
2021 Altec LS Series—
2022 Altec LS Series—
2023 Altec LS Series—
2024 Altec LS Series—
2025 Altec LS Series—
2018 Altec Service Body—
2019 Altec Service Body—
2020 Altec Service Body—
2021 Altec Service Body—
2022 Altec Service Body—
2023 Altec Service Body—
2024 Altec Service Body—
2025 Altec Service Body—
2020 Altec TA Class—

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 81%

of the campaign

5 quarters into the six-quarter reporting window, and still climbing.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 25V400000 · the manufacturer calls it CSN-3229

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is CSN-3229 the same recall as 25V400000?

Yes. CSN-3229 is the number Altec Industries, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 25V400000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jan 12, 2018 to Jun 6, 2025. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.