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NHTSA campaign 25V101000 · manufacturer recall CR5772

2006–2007 Nova BUS LFS: structure recall

An insufficient number of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.

high 2 vehicles affected FMVSS 217 0% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Nova Bus (US) Inc. (Nova Bus) is recalling certain 2006-2007 LFS transit buses. The buses may have been built with an incorrect number of emergency exits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release." Risk An insufficient number of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury. Fix Nova Bus will replace some windows with emergency exit windows, free of charge. This is a Phased campaign. Phase 1 will include 1 bus. Nova Bus will notify owners on or about 12/12/2025. Phase 2 will include 1 bus. Nova Bus will notify owners on or about 2/16/2026. Owner notification letters were mailed December 12, 2025. Owners may contact Nova Bus customer service at 866-870-2046. Nova Bus's number for this recall is CR5772.

Reported to NHTSA Feb 17, 2025 by Nova Bus (US) Inc, owners notified Dec 12, 2025.

Which vehicles are covered

Source: NHTSA campaign 25V101000

Vehicles built from Sep 21, 2006 onward — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2006 Nova BUS LFS
2007 Nova BUS LFS

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 0%

of the campaign

3 quarters into the six-quarter reporting window, and still climbing.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

  • Defect report PDF — The manufacturer's own filing to NHTSA describing the defect, the risk and the affected build range.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 25V101000 · the manufacturer calls it CR5772

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is CR5772 the same recall as 25V101000?

Yes. CR5772 is the number Nova Bus (US) Inc uses for this campaign in its own paperwork and in the letter it sends owners. 25V101000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built from Sep 21, 2006 onward. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.