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NHTSA campaign 24V641000 · manufacturer recall FCA 24V-436

2023–2025 Entegra and Jayco: back over prevention recall

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

minor 1,245 vehicles affected FMVSS 111

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." Risk A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Fix The radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer service at 1-800-853-1403. Jayco's number for this recall is FCA 24V-436.

Reported to NHTSA Aug 27, 2024 by Jayco, Inc, owners notified Sep 12, 2024.

Which vehicles are covered

Source: NHTSA campaign 24V641000
Model yearOn WhichTrim
2023 Entegra ARC
2024 Entegra ARC
2025 Entegra ARC
2023 Entegra Ethos
2024 Entegra Ethos
2025 Entegra Ethos
2023 Entegra Ethos LI
2024 Entegra Ethos LI
2025 Entegra Ethos LI
2023 Jayco Comet
2024 Jayco Comet
2025 Jayco Comet
2023 Jayco Swift
2024 Jayco Swift
2025 Jayco Swift
2023 Jayco Swift LI
2024 Jayco Swift LI
2025 Jayco Swift LI

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 24V641000 · the manufacturer calls it FCA 24V-436

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is FCA 24V-436 the same recall as 24V641000?

Yes. FCA 24V-436 is the number Jayco, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 24V641000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.