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NHTSA campaign 24V190000 · manufacturer recall 24PBE/24KWE

2021–2025 Kenworth and Peterbilt: power train recall

A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.

high 70,509 vehicles affected 45% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication. Risk A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash. Fix Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.

Reported to NHTSA Mar 20, 2024 by PACCAR Incorporated, owners notified Dec 15, 2025.

Which vehicles are covered

Source: NHTSA campaign 24V190000
Model yearOn WhichTrim
2021 Kenworth T180
2022 Kenworth T180
2023 Kenworth T180
2024 Kenworth T180
2025 Kenworth T180
2021 Kenworth T280
2022 Kenworth T280
2023 Kenworth T280
2024 Kenworth T280
2025 Kenworth T280
2021 Kenworth T380
2022 Kenworth T380
2023 Kenworth T380
2024 Kenworth T380
2025 Kenworth T380
2021 Kenworth T480
2022 Kenworth T480
2023 Kenworth T480
2024 Kenworth T480
2025 Kenworth T480
2021 Kenworth T680
2022 Kenworth T680
2023 Kenworth T680
2024 Kenworth T680
2025 Kenworth T680
2021 Kenworth T880
2022 Kenworth T880
2023 Kenworth T880
2024 Kenworth T880
2025 Kenworth T880
2021 Kenworth W990
2022 Kenworth W990
2023 Kenworth W990
2024 Kenworth W990
2025 Kenworth W990
2021 Peterbilt 365
2022 Peterbilt 365
2023 Peterbilt 365
2024 Peterbilt 365
2021 Peterbilt 367
2022 Peterbilt 367
2023 Peterbilt 367
2024 Peterbilt 367
2021 Peterbilt 389
2022 Peterbilt 389
2023 Peterbilt 389
2024 Peterbilt 389
2021 Peterbilt 535
2022 Peterbilt 535
2023 Peterbilt 535
2024 Peterbilt 535
2021 Peterbilt 536
2022 Peterbilt 536
2023 Peterbilt 536
2024 Peterbilt 536
2021 Peterbilt 537
2022 Peterbilt 537
2023 Peterbilt 537
2024 Peterbilt 537
2021 Peterbilt 548
2022 Peterbilt 548
2023 Peterbilt 548
2024 Peterbilt 548
2021 Peterbilt 567
2022 Peterbilt 567
2023 Peterbilt 567
2024 Peterbilt 567
2021 Peterbilt 579
2022 Peterbilt 579
2023 Peterbilt 579
2024 Peterbilt 579

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 45%

of the campaign

3 quarters into the six-quarter reporting window, and still climbing.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

  • Defect report PDF — The manufacturer's own filing to NHTSA describing the defect, the risk and the affected build range.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 24V190000 · the manufacturer calls it 24PBE/24KWE

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is 24PBE/24KWE the same recall as 24V190000?

Yes. 24PBE/24KWE is the number PACCAR Incorporated uses for this campaign in its own paperwork and in the letter it sends owners. 24V190000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.