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NHTSA campaign 23V391000 · manufacturer recall Ford 22V-792

2023 Entegra and Jayco: power train recall

Wheel separation from the vehicle increases the risk of a crash.

high 78 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Greyhawk, Redhawk, and Entegra Coach Odyssey motorhomes. The bolt that secures the rear axle rotor to the wheel-hub may be improperly tightened, possibly resulting in wheel separation. Risk Wheel separation from the vehicle increases the risk of a crash. Fix Dealers will inspect the rear axle serial number, and if necessary, remove and inspect the rear axle rotor and hub assembly. If any bolts are found to be loose, the rotor and hub assembly will be replaced, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Reported to NHTSA Jun 1, 2023 by Jayco, Inc, owners notified Jun 23, 2023.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

Improperly tightened bolts may cause wheel separation, which is a high-severity defect that can lead to a crash, but the filing uses hedged language ('may be improperly tightened, possibly resulting') and no stop-drive order was issued, keeping it below critical.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Labour, as the warranty table lists it

  • 0.2 h · op 22S68

The operation code and time the manufacturer pays the dealer; a customer-pay estimate elsewhere is a different number.

Special tools

  • 205-153 and 205-422 Wheel Hub Oil Seal installer, install the new seal in the
  • rear hubs. See Figure 9. Proceed to Step 16 NOTE: Rotor removed for clarity PLACE COPY HERE PLACE COPY HERE PLACE COPY H
  • 205-153
  • 205-422

Torque

  • 7. Using a torque wrench set at 86 lb. ft (117 Nm), check the torque of each rotor to whe

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign Ford 22V-792). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 23V391000
Model yearOn WhichTrim
2023 Entegra Odyssey—
2023 Jayco Greyhawk—
2023 Jayco Redhawk—

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 23V391000 · the manufacturer calls it Ford 22V-792

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is Ford 22V-792 the same recall as 23V391000?

Yes. Ford 22V-792 is the number Jayco, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 23V391000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.