⌘K
HomeRecalls 23V320000
NHTSA campaign 23V320000

2020–2023 4 Star, CM, Cimarron, Double D, Elite, Featherlite, Outback Custom and Platinum: equipment recall

A gas leak in the presence of an ignition source can increase the risk of a fire.

critical 317 vehicles affected 1% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Outback Customs, LLC (Outback) is recalling certain 2020-2022 4 Star, 2022 CM, Featherlite, Dodge RAM RCA, 2020-2023 Cimarron, Double D, Elite, Platinum horse trailers, and 2021-2022 Mercedes Sprinter Vans, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak. Risk A gas leak in the presence of an ignition source can increase the risk of a fire. Fix Dealers will install a support bracket, or replace the burner tubes or stove, as necessary, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Outback customer service at 1-405-745-6666.

Reported to NHTSA May 4, 2023 by Outback customs,LLC, owners notified May 11, 2023.

Which vehicles are covered

Source: NHTSA campaign 23V320000
Model yearOn WhichTrim
2020 4 Star Horse Trailer
2021 4 Star Horse Trailer
2022 4 Star Horse Trailer
2022 CM Horse Trailer
2020 Cimarron Horse Trailer
2021 Cimarron Horse Trailer
2022 Cimarron Horse Trailer
2023 Cimarron Horse Trailer
2020 Double D Horse Trailer
2021 Double D Horse Trailer
2022 Double D Horse Trailer
2023 Double D Horse Trailer
2020 Elite Horse Trailer
2021 Elite Horse Trailer
2022 Elite Horse Trailer
2023 Elite Horse Trailer
2022 Featherlite Horse Trailer
2022 Outback Custom Dodge RAM RCA
2021 Outback Custom Sprinter
2022 Outback Custom Sprinter
2020 Platinum Horse Trailer
2021 Platinum Horse Trailer
2022 Platinum Horse Trailer
2023 Platinum Horse Trailer

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 1%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 23V320000

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

Advertisement

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.