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NHTSA campaign 23V224000 · manufacturer recall Spartan 23V-062

2022–2024 Entegra and Jayco: electrical system recall

A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.

high 972 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers. Risk A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash. Fix Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Reported to NHTSA Mar 30, 2023 by Jayco, Inc, owners notified Apr 26, 2023.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

Software error can cause sudden loss of drive power in traffic or loss of headlights/wipers, materially increasing crash risk, but no stop-drive order was issued and the filing uses hedged language ('may cause').

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign Spartan 23V-062). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 23V224000
Model yearOn WhichTrim
2022 Entegra Anthem—
2023 Entegra Anthem—
2024 Entegra Anthem—
2022 Entegra Aspire—
2023 Entegra Aspire—
2024 Entegra Aspire—
2022 Entegra Cornerstone—
2023 Entegra Cornerstone—
2024 Entegra Cornerstone—
2022 Entegra Reatta—
2023 Entegra Reatta—
2024 Entegra Reatta—
2022 Entegra Reatta XL—
2023 Entegra Reatta XL—
2024 Entegra Reatta XL—
2022 Jayco Embark—
2023 Jayco Embark—
2024 Jayco Embark—

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 23V224000 · the manufacturer calls it Spartan 23V-062

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is Spartan 23V-062 the same recall as 23V224000?

Yes. Spartan 23V-062 is the number Jayco, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 23V224000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.